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How do I cancel my order?  

You must send us a request for cancellation through email at info@manilaflowercenter.com and we have a 10% cancellation fee for Paypal Payment, once the payment has been made. Our process for cancellation/refund will take 7 working days. Orders cannot be cancelled once they have been designed and are on delivery, or if delivery has been attempted and cannot be completed if the recipient is unavailable. Orders that are placed with incorrect information (i.e. Wrong Address) that prevents direct delivery cannot be cancelled or refunded.

Can I change my delivery address?  

 Change Address Request

 

If you need to change the delivery address you should call our Customer Service Officers to make the modification within 12-24 hours.

Note: You cannot change your delivery address once your order is being processed.

How will I know that you have received my order?  

After you complete the checkout process, you will receive an email regarding your order including your product’s name, shipping fee, billing address and other details of an item that you have ordered. Kindly keep this email as your receipt for your reference.

How do I contact manilaflowercenter.com ?  

Kindly follow the steps below to contact us:

1. Click Contact Us in the bottom right part of the page or click here.

Contact butotn

2. Fill out the required details and click Send.

Contact Form

  • You may also contact us through (02) 854 5337

  • Or send us an email at info@manilaflowercenter.com

How can I modify the items in my Shopping Cart?  

1. Click Shopping Cart icon at the right corner of the search box.

Shopping Cart Button

2. You can modify the quantity of the item by pressing the  buttons.

3. If you want to remove the item, click the button at the left side of the item's image.

4. A confirmation box will appear, click OK.

OverrunsPhilippines.Com Shopping Cart Delete Button